Orders

1. Orders can be made by online shopping cart, phone, fax or email. You may also visit any of our outlets to cash-and-carry or  place orders for home deliveries. 

Pricing


2. Prices are in Singapore currency, inclusive of 7% GST ( Goods & Services Tax ).

3. For overseas buyers, the published prices are FOB prices. However, as they enjoy GST exemption, 7% will be deducted from the purchase price. Overseas buyers will have to bear all additional costs/surcharges applicable in their own countries, i.e. freight charges, import duties, etc..

4. Prices are subject to changes without prior notice.

Payment


5. At our retail outlets, we accept CASH, NETS, VISA and MASTER cards.
6. For home deliveries and online orders, you may
A  Pay by CASH or NETS upon delivery
B. Pre-pay with
i.   PAYPAL (follow procedures here)
ii.  Electronic Fund Transfer via our DBS bank account :
*  Account Name: Greenstyle Pte Ltd
*  Account Number: 024-0090930
*  Indicate order reference no.
iii. ATM  transfer :
*  Account Number: 024-0090930
*  Take a picture of ATM receipt and Whatsapp / Message to 91144362
*  Call immediately and advise us on payment details
iv. Cheques issued by local banks, payable to Greenstyle Pte Ltd
7. For all electronic and cheque payments, goods will only be released upon bank clearance.

8. Overseas payment is to be made by telegraphic transfer, with bank charges borne by customers.

Delivery

9. We ship locally and internationally.

10. Local  delivery (Singapore mainland) charges

 11.  Orders can usually be delivered on the 2 days after the next working day (e.g. Friday's orders will be delivered on the following Tuesday or Wednesday), subject to stock availability.

 

Home Demonstration

 

12. Home demonstration of products can be conducted by our friendly delivery teams, with the following conditions :
A. Only by appointment with our sales staff
B. Limited to items that
i.  Are portable
ii. Are non-customized
iii.Do not involve complicated operations
C. The standard delivery policies apply when the item is purchased
D. If the item is not purchased after demonstration, a fee of $30 is chargeable, which can be refunded in full if a purchase decision is made subsequently within 7 calendar days


Repair, Servicing & Warranty

13. Purchased Item Under Warranty - Please click here for detailed warranty conditions.

14. Purchased Item Beyond Warranty - The customer will pay for all parts, transport and labour.

15. Loan Unit - Out of goodwill, we offer a loan unit for use (if available) while the purchased unit is under repair. However, the loan unit is not under warranty, and when it becomes faulty while in use, the customer will need to send it back to us for exchange of another loan unit (if available).

16. To enable quick identification of faults and parts, we strongly recommend that you send by Whatsapp pictures showing the defects in details, to 97551826.

17. Turnaround time - 3 days for items sent directly to our workshop at Tagore, 7 days for items sent to other Rehab Mart locations. 

18. Rental Unit - Please refer to the terms and conditions under rental rates .

19. Repair & maintenance services charges

 

     

Return of Goods

20. Goods sold can only be returned strictly upon our company's discretion. A re-stocking fee of between 10-30%, plus transport fees and GST (if applicable) of the purchase price may be charged. 
21. Defective goods are to be sent back to us for exchange within 3 days.

Refund

22. For refund of monies paid through NETS and credit cards, a bank & service charge of 1% & 5% respectively will be deducted.

Product Specifications

23. We make continual efforts to improve product quality and reserve the rights to change product specifications without prior notice.

Corporate Sales

24. For corporate customers, please call us for information on terms and conditions of sales.